To set up email, go to the following web site, and enter your username (full email address) and password:
Hosted Exchange Email Setup
Here’s a brief video on the process:
Video on Email Setup Process
Here are some instructions and screen shots on the process I used when I set up email for me:
Firefox Web Browser and Hosted Exchange Email Setup Instructions
click here to download PDF of instructions: CustomerOnboardingProcess-HostedExchangeEmailSetup
When I used the Firefox web browser and went to the web site to set up my email for the first time on a new system, I had a couple of extra steps. You may have similar extra steps in the web browser that you use. Click on “I Understand the Risks” in the Firefox web browser to allow secure connection.
Click Add Exception and Confirm Security Exception.
Next, click on which device you are using to see specific steps necessary for it to work.
For example, my video was for Outlook 2013 that was installed on Windows 8.1. I also followed the same process for my iPhone. I clicked on iPhone and Manual. Then, I see the step by step instructions. The server name in this example is mex06.emailsrvr.com.
Let us know if you need us to re-set your password. You may check your email from any web site any time on the following web site for the Hosted Exchange 2013 platform in this example:
Hosted Exchange 2013 – Outlook Web Access
Outlook Web Access
If you run into any issues, let us know.
Jim Ray, President
Neuse Networks – Managed Services Behind the Scenes, After-Hours, and Out of Your Way since 1997
For service, email email@example.com and call 919-838-1672 option 1.
Jim practices yoga daily and formed Neuse Networks in 1997 that specializes in managed services (MSP) to remotely automate IT maintenance and to take IT labor out of the equation. He focuses on combining conventional client/server technologies with virtualization, mobility, and cloud technologies to implement computer networks for voice, video, and data. His education includes Bachelor of Science in Electrical Engineering from NC State 1985. He has been in IEEE since 1980 (Senior Member, past Chair for Eastern North Carolina Section 2010, past Chair for NC State Student Branch 1981). He lives in Cary, NC with his wife and two sons.